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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 16 Norte Playa Del Carmen, Playa del Carmen, Mexico, 77710

Acanto Hotel Playa Del Carmen, Trademark Collection By Wyndham, a 4-star Mediterranean resort with 21 condo-style units, stands 0.2 miles from Playa del Carmen Main Beach. This newest Trademark addition offers a rooftop terrace with Caribbean Sea views, a health club, and 600 square feet of conference space.

Upscale Condo Accommodations

Each apartment features marble floors, Egyptian cotton sheets, and pillowtop beds. The Trademark units include fully equipped kitchens with granite countertops, state-of-the-art appliances, and private terraces offering garden or courtyard views.

Dining Options Available

The property serves a complimentary breakfast featuring eggs, pastries, and fresh fruit. Room service is available from local restaurants for an additional fee.

Pool And Wellness

The outdoor pool area features four cushioned sun loungers against a slate wall with green plants. Acanto Hotel provides access to a nearby gym and beach clubs at additional cost, plus on-site amenities including a hair salon and massage services.

Central Beach Location

Located in Downtown Playa del Carmen, Acanto Playa del Carmen positions guests steps from 5th Avenue's restaurants and shops. The hotel facilitates tours to Mayan ruins, including Chichen Itza, Tulum, and Chetumal, with Cancun International Airport 34 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Studio
Max:
2 persons
455 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
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King Room
Max:
2 persons
400 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
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Master One-Bedroom King Suite
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen1700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.2 mi
Cancun (CUN) 34.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Outdoor dining area

Business

  • Business center
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Back massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • In-room sink

Bathroom

  • Free toiletries

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Calle 16 Norte Playa Del Carmen, Playa del Carmen, Mexico, 77710
Map view
Calle 16 Norte Playa Del Carmen, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1300 ft
Mall
Quinta Alegria Shopping Mall
700 ft
Museums
3D Museum of Wonders
600 ft
Church
Nuestra Senora del Carmen Catholic Church
600 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1600 ft
Night club
Coco Bongo
1200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
200 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
500 ft
Gallery
Riviera Art Gallery
800 ft
Beach
Playacar
600 ft
Gallery
La Galeria de Playa Art Gallery
1500 ft
Aquarium
Aquarium Beach
600 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1500 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
600 ft
Night club
Mandala Playa del Carmen
800 ft
Shopping Area
Plaza Las Americas
800 ft
Night club
Blue Parrot
800 ft
Night club
Salon Salsanera
800 ft
Casinos
Grand Riviera Casino
1400 ft
Restaurants
Aldo"s Gelato
100 ft
5a Av. Es Calle 16 Corner Calle 16
Aldea Corazon
500 ft
5a. Avenida Col. Centro
Los Aguachiles Calle 34
600 ft
Avenue 25 Calle 34
Los Tulipanes Restaurante
300 ft
Esquina 5ta Av entre 14 Norte y
La Parrilla Mexican Grill
500 ft
Calle Constituyentes esquina 5ta Avenida Col. Centro
Madre Tierra
500 ft
Quinta Avenida esp. calle 14 Nte
La Parilla de Manolo
500 ft
8th Street between 15th and 20th Avenue
Las Camelias
600 ft
5th Avenue between 12 and 14 Streets

Reviews and Ratings

Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
8.2
Location
9.8
Service
9.2
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
8.3
8.3/10 based on 270 reviews
George
United States of America, March  2025
6.6/10

I had a wonderful time at Acanto Hotel Playa Del Carmen. The location was perfect, just a minute away from the buzz of 5th Avenue, yet it was so peaceful inside the hotel. The staff was exceptionally friendly and accommodating. While I enjoyed my stay immensely, I did notice that the WiFi was occasionally slow, which made it a bit challenging for my needs at times.

Rooms
9.0
My one-bedroom unit was spacious and clean, with a lovely view of the courtyard pool. The decor was charming, fitting an updated Spanish Hacienda style, though the TV quality could use improvement.
Service
10.0
The staff was always ready to help, even before I checked in. They made my stay hassle-free and enjoyable with their attentive service.
Location
10.0
Acanto is perfectly situated on a quiet street, but just a short stroll from 5th Avenue's shops and restaurants, making it convenient for exploring the area.
Dining
8.0
The complimentary breakfast was a great start to my day, featuring a variety of pastries, fruits, and cereals.
Facilities
9.0
The pool area was serene, with plush loungers, and the hotel provided handy amenities like beach towels and even sunscreen, which I appreciated.
Hugh
United States of America, February  2025
5.6/10

My stay at Acanto Hotel was quite enjoyable, especially with its quiet atmosphere and friendly staff. though I did notice some aspects that could be improved. The location is fantastic, just steps from 5th Avenue, but I found the limited breakfast options and lack of a full restaurant somewhat disappointing.

Rooms
8.0
I stayed in a one-bedroom suite that was spacious and clean, equipped with a full kitchen, which was perfect for my needs. however, the bed was not as comfortable as I hoped.
Service
10.0
The staff was incredibly helpful, always ready to assist with recommendations and questions. they even let me use a shower after checking out, which was a nice touch.
Location
10.0
Being just off 5th Avenue made it easy to explore the area, with the beach only a couple of blocks away. I loved how peaceful the hotel felt despite its proximity to shopping and dining.
Dining
6.0
Breakfast was included, but it was quite basic. I missed having a full restaurant on-site for more substantial meals.
Facilities
8.0
The hotel has nice amenities like a small pool and well-maintained courtyards, yet the shaded pool area meant it was not always sunny. I noticed some issues with availability of fresh towels.
Shawn
United States of America, February  2025
7.4/10

I had a generally positive stay at Acanto Hotel Playa Del Carmen. The location was unbeatable, right next to Quinta Avenida, making it super convenient for exploring. The staff were friendly and the rooms were clean, though my experience with the breakfast was a bit underwhelming as it lacked variety. Overall, it was a great place for a family getaway, accommodating and comfortable, despite some minor drawbacks.

Rooms
8.0
I stayed in a two-bedroom suite that was spacious and well-kept. it had a full kitchen which was fully equipped, although we didn’t use it much. The linens and towels were clean and well-stocked, making the stay quite pleasant.
Service
9.0
The staff were incredibly helpful. I had contacted them before arrival for airport transfer arrangements, and they responded quickly and recommended great vendors. They even accommodated an early check-in when we arrived.
Location
10.0
The hotel's location was perfect. just steps away from the bustling Quinta Avenida and within a short walk to the beach. I loved how it felt tucked away yet was so close to all the action.
Dining
6.0
Breakfast was a bit disappointing. it was mostly continental with pastries and cereal but no hot options. It was okay, but I wished for a bit more variety to start the day.
Facilities
7.0
The pool was in the center courtyard and, honestly, I didn’t feel it was very clean. However, I loved that there were loungers available, though I didn't spend much time there. Other facilities like the rooftop area and security at night added a layer of comfort.
Mike
United States of America, January  2025
5.6/10

My stay at Acanto Hotel in Playa Del Carmen was absolutely good! The location was perfect, just steps away from 5th Avenue, making it easy to explore shops and restaurants. The friendly staff made me feel welcome, and I appreciated the cleanliness of my suite. Although I experienced some noise from the nearby bar, it didn't overshadow the overall charm of the hotel. 🌟

Rooms
8.0
The spacious suite featured great cleanliness and a comfortable bed, perfect for a relaxing stay. I loved the small terrace where I could enjoy drinks in the evening. However, I noticed that the flat-screen TV had poor picture quality and limited channels, which was a slight downside.
Service
10.0
The staff members were consistently friendly and accommodating. I appreciated their quick response when I needed assistance, and they made my stay much more enjoyable.
Location
10.0
Acanto's location was unbeatable, just a short walk to the lively 5th Avenue and about 10 minutes from the nearest beach. I loved being close to so many dining options and attractions! 🌊
Dining
9.0
The continental breakfast was satisfying with fresh pastries, fruit, and coffee served in a lovely courtyard. The breakfast lady was so friendly and made mornings enjoyable.
Facilities
7.0
The hotel provided a nice courtyard with palm trees and loungers, which created a pleasant atmosphere for relaxation. However, access to parking could be a bit tricky, especially given the hotel's pedestrian-only street.
John
United States of America, November  2024
5.8/10

Acanto Hotel in Playa del Carmen offers a great location in the heart of the city, providing easy access to shops and restaurants. yet it lacks some standard amenities expected from larger hotels. My room was comfortable and peaceful, but services like daily cleaning could be improved. Overall, this is an excellent stay for those who can manage without full-service options.

Rooms
8.0
I enjoyed my room which was clean and quiet, though the kitchen could have used better equipment. The flat-screen TV was small with poor picture quality on some channels.
Service
7.0
The staff were friendly and responsive, but check-in after hours could be confusing as I was assisted by a security guard. It would be helpful to have a more consistent presence during off-hours.
Location
9.0
The hotel's location is fantastic, just a short walk to 5th Avenue and close to the beach. making it perfect for exploring the area. Even so, the street noise could be noticeable depending on room placement.
Dining
6.0
The continental breakfast was basic but satisfactory. I found myself frequently enjoying coffee at nearby cafes instead, as there was no hot meal option available.
Facilities
7.0
Though the hotel had a nice rooftop terrace and a quiet pool area, I often struggled to get beach towels, which could be improved. There are no on-site dining options, limiting convenience.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room